ERE Webinar

The State of the Interview

This webinar is over.
Article main image
Presented by:
Dr. Fred Rafilson
Joshua Lange
Justin Hess
Dr. Fred Rafilson, 
Joshua Lange, 
and Justin Hess

Faced with waves of disruption, from a global pandemic to the great resignation and a growing skills-gap, talent acquisition and human resources professionals struggle to meet hiring goals. At the same time, the candidate interview, the most common component of the hiring process, continues to be a source of inconsistency, inefficiency, and unreliable data.

While most interviewers are well intentioned, they frequently find it difficult to elicit information that is indicative of a candidate’s likelihood of success on the job. They often fail to probe the most important topics and lack an understanding of how to rate a candidate in a reliable and accurate manner. In short, most interviewers are not trained in the skills required to:

  • Set candidates at ease
  • Portray their organization as a preferred place to work
  • Discuss the importance of the position in question
  • Discuss the importance of the candidate to the overall success of the organization
  • Elicit job-related information from a candidate through relevant conversation and probing
  • And more..

This lack of skill and training on the part of interviewers increases the likelihood of losing good candidates in today’s fast-paced market and poor employee retention when candidates are hired.

Another significant challenge is simple human nature. Unconscious bias related to a candidate’s work history, appearance, or demographic often creeps into competency ratings, further decreasing the effectiveness of the interview.

With these challenges in mind, our panelists will explore ways to make the interviewing process more effective and informative.

Register for free to reserve your seat now. Can’t attend? No problem! Register for the webinar, and you’ll receive a link to view the video recording the next day. Everyone who attends the live broadcast will receive HRCI and SHRM credits.

Sponsored by

Talview’s award-winning Talent Measurement Platform seamlessly orchestrates talent workflows for screening, interviews, assessment, and proctoring. Organizations looking to make more efficient, effective, and intelligent decisions throughout the talent lifecycle can now access a single, AI-powered platform that helps them do that. With a 360-degree view of talent potential, you can make quick, confident and bias-free decisions to provide an equal opportunity for all.

Measure Potential. Confidently.

About the speakers
Dr. Fred Rafilson

Dr. Fred Rafilson



Fred Rafilson, Clarity Cofounder, is a nationally recognized expert in industrial/organizational psychology, and organizational and individual assessment. Dr. Rafilson has conducted thousands of assessments for private sector, federal, state and county/municipal agencies. He also serves as an expert for employment litigation cases and works closely with agencies under DOJ consent decrees.

Prior to cofounding Clarity Talent Measurement, Dr. Rafilson was the founder and CEO of Industrial/Organizational Solutions, Inc. and Public Safety Recruitment. Fred also served as the Chief I/O Psychologist for several global assessment firms including Aspiring Minds/SHL, HackerRank, and Talview. Dr. Rafilson is a member of the American Psychological Association and the Society for Industrial and Organizational Psychologists. He holds a Ph.D. in Industrial/Organizational Psychology from the Illinois Institute of Technology.



Joshua Lange

Joshua Lange

RPO Client Delivery Director

Randstad Sourceright

Joshua Lange has two decades of recruiting and talent acquisition expertise, with the most recent 5 years being in the RPO space. Joshua has designed, implemented and managed high performing RPO engagements for a broad range of industries, including pharmaceutical, biotechnology, manufacturing, engineering, healthcare, financial services and software organizations. Joshua has a proven track record of designing and leading innovative RPO solutions through the integration of technology, analytics, benchmarking and performance to achieve lasting collaborative partnerships. In his current role as RPO Director Joshua is responsible for overall strategic direction and operational performance for Aptiv, Delphi Technologies and Transamerica partnerships. His focus on client satisfaction is driven by innovation, continuous process improvement, quality of service and outcome based approach. This approach has been an integral in the performance and development of long term PRO partnerships.

Justin Hess

Justin Hess

Director, Talent Assessment

Capital One

Justin Hess, Ph.D. has dedicated his 15+ year career to personnel selection and development, with a particular focus on personnel assessment. He has extensive experience helping organizations design fair, valid, and scalable processes to match their business needs with the best possible talent. Currently, Justin leads the Talent Assessment function within People Strategy & Analytics at Capital One, which is responsible for advising the enterprise on best practice and data-backed selection solutions. Justin has his doctorate in Industrial/Organizational psychology and has a passion for consulting, leadership development, and product management. On a personal level, he nerds out over coffee, travel, and hiking.
This webinar is over.
Register for upcoming webinars or watch past webinars on ERE Pro.