ERE Webinar

Closing the Loop: Why Feedback Is Your Secret Weapon in Hiring

Explore how thoughtful feedback between recruiters, hiring managers, and candidates can elevate your employer brand, strengthen pipelines, and turn rejections into long-term relationships.

Jan 20, 2026
2:00 PM EST
1 Hour
Article main image
Presented by:
Rob Lopez
Rob Lopez

Recruiters often find themselves in the tough business of saying “no” far more than “yes” — but how those “no’s” are delivered can shape the future of your talent pipeline. In today’s competitive job market, the way feedback is shared between candidates, recruiters, and hiring managers isn’t just a nice-to-have — it’s a brand differentiator.

This conversation goes deep on the power of qualitative feedback loops. We’ll unpack how open, constructive communication builds trust, enhances the candidate experience, and creates future-ready relationships with silver and bronze medalists. You’ll hear strategies for coaching hiring managers to give meaningful feedback, advocating for transparency, and creating processes that prioritize respectful rejections without losing momentum.

Whether you’re looking to improve your close rates, boost referrals, or keep doors open for future opportunities, mastering feedback is key.

Attendees Will Learn:

  • Why consistent, qualitative feedback is a competitive advantage in today’s hiring market
  • How to coach hiring managers to deliver timely, constructive feedback that recruiters can actually use
  • How to provide candidate feedback in ways that are legally defensible, compliant, and aligned with risk-management best practices
  • Best practices for rejecting candidates with empathy while keeping them engaged for future roles
  • How feedback loops influence employer brand perception — even among declined candidates
  • Tactical ways to capture, document, and close feedback loops across recruiter, candidate, and hiring-manager workflows
  • How to turn silver and bronze medalists into warm, referral-ready talent pools instead of cold rejections
  • What candidates expect from modern hiring communication — and how falling short quietly damages your brand
Sponsored by
ERE Pro

ERE Pro is the world’s largest library of talent acquisition media. ERE Pro features deep dives into the recruiting challenges that real talent acquisition professionals face daily, from practitioners that have already tackled them.

About the speakers
Rob Lopez

Rob Lopez

VP of Talent

Thumbtack

Rob Lopez is the VP of Talent at Thumbtack, where he leads the company’s recruiting, talent management, and learning & development functions. His work centers on building high-performing teams and delivering an exceptional candidate experience.

With previous talent leadership roles at Chewy, Wayfair, and Vistaprint, Rob has guided recruiting and talent organizations through periods of hypergrowth, large-scale transformation, and sustained scaling. He’s led teams that have hired thousands of employees, partnered with business leaders through multiple stages of growth, and built feedback cultures that strengthen employer brand and long-term talent relationships.