Research Report

2023 Global Candidate Experience (CandE) Benchmark Research Report

In this annual report, we explore the candidate experience journey for over 240,000 candidates around the world, from pre-application to onboarding.

Feb 13, 2024
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Kevin Grossman
By Kevin Grossman

This global research report highlights the candidate experience journey from pre-application to onboarding and is based on the 2023 CandE benchmark research of over 240,000 global candidate responses.

Year after year our benchmark research differentiates what makes for a more positive candidate experience and higher perception of fairness, especially for those employers in our annual research that have the highest candidate experience ratings overall. These companies receive our coveted CandE Awards each year and have a distinct competitive advantage in recruiting, hiring, and in business overall. Their candidates are more willing to apply again, refer others, have brand affinity, and be a customer for consumer-based businesses.

Our annual research report includes:

  • A foreword by recruiting luminary Gerry Crispin
  • Research overviews for North America, EMEA, APAC, and Latin America
  • An executive brief on the business impact of candidate experience
  • An executive brief on candidate experience by gender, generation, race & ethnicity
  • Stage-based insights and takeaways from pre-application to onboarding
  • Special case studies from CandE winners
  • And so much more!

The CandE Benchmark Research Program has been focused on the elevation and promotion of a quality candidate experience for over 12 years and delivers annual recruiting and hiring industry benchmark research. Over 2,000 companies big and small across industries have participated in our annual benchmark research surveying over 1.6 million candidates to date.

About the authors
Kevin Grossman

Kevin Grossman

Vice President of Research

ERE Media

Kevin Grossman serves as the Vice President of Research at ERE Media, where he spearheads research initiatives dedicated to talent acquisition and candidate experience. Previously, he held the role of President at Talent Board and oversaw the Candidate Experience Awards. The merger of the CandE Benchmark Research Program with ERE Media solidified his commitment to advancing the quality of candidate experiences. With a wealth of expertise spanning over 25 years in human resources, talent acquisition, and associated technology, Kevin is a driving force in promoting and enhancing the candidate journey.