Opinion Archives

Why HR Can’t Lead Cultural Change

Edgar Schein and the subject of organizational culture are forever linked due to his pioneering efforts in the field. His hallmark book, Organizational Culture and Leadership, has been a resource for more than 30 years. Ed shared insights from its recently released  fifth edition during an interview at the Human Synergistics Ultimate Culture…

When Everyone is ‘Above Average’ No One Is

Note: This is the last of three articles dealing with managing performance and compensation in the post-ratings organization. Monday’s article discussed the broad issues raised when ratings are eliminated. Tuesday’s article presented the case for ratings. ———— Perhaps you have heard the following sentence described in a conversation about performance management, ratings, and…

You Are Rating Employees Even When You Say You’re Not

Note: This is the second of three articles dealing with managing performance and compensation in the post-ratings organization. Monday’s article discussed the broad issues raised when ratings are eliminated. Wednesday, the final article discusses ratings distribution. ———— Often, when bonuses or long-term incentives are distributed, complaints about “budget bottlenecks” can be observed. In…

There’s More to People Than Being An “Owl”

I just saw a “game” on Facebook that got my attention.  It said, Each of us possesses different types of personality that fall in the certain category. There are basically four types of people in this world. You can only fit into one of these four personalities; which one is it? The call…

What Uber Has to Teach Us About Company Culture

It’s been a challenging few weeks for Uber to say the least. Uber is receiving criticism and close internal and public scrutiny after a former engineer, Susan Fowler, recounted her negative experience working at Uber. To make matters worse, just last week an Uber driver released a dashcam video of a hostile exchange with…

If Uber’s Culture Is to Change, the CEO Must Go

If any part of the charges of sexual harassment and favoritism made by a former Uber engineer hold up, company CEO Travis Kalanick should go. The VCs who sit on the company board should do the right thing if he doesn’t, and fire him. The chaotic, sexist culture described in a blog post…

Help Your Board Make a Successful CEO Hire

The Center for Creative Leadership has estimated that “failure” in senior leadership positions has increased in recent years. As the senior partner for a boutique career transition firm, working exclusively with senior executives, I have been a witness to a large number of executive exits. We assist in transitioning these same executives into…

Technology is Turning Reference Checks Into Assessments

One of the biggest challenges of recruiting is quality of information. We all know that resumes tell us relatively little and doing structured interviews is expensive. As I discussed in “Using References as a Screening Tool,” technology has given the old sport of reference checking a new life. Ray Bixler, CEO of SkillSurvey,…

The Hype of Candidate Engagement and Candidate Experience

It seems that 2016 was the year when recruiters fixated on improving candidate engagement and the candidate experience. There were hundreds of articles and reports on candidate engagement, awards, and at least one conference devoted entirely to discussing it. There is nothing wrong about wanting to make the experience a candidate has friendlier…

Is Your HR Technology Controlling or Enabling?

HR processes can be divided into two categories. The most traditional are “control” processes used to ensure employees are working in a way that supports the goals of the company. Things like time tracking, organizational hierarchies, certification tests, and annual performance reviews tend to fall into this category. These can be contrasted with “enablement”…