Training, Learning & Development

Why Leaders Struggle With Accountability

The ‘us vs. them’ mentality in most organizations is almost cliché — and it’s certainly unproductive. Every single day, leaders complain about employees’ behavior or lack of accountability, but the problem is much more likely due to the leader’s lack of responsibility. 65% of managers aren’t engaged in their work and frequently avoid…

Mobile Learning: Not Just E-learning on the Phone

Mobile learning (or m-learning) is much more than enabling users of your LMS to access existing course materials via smartphones and tablets. It is a rethink of how and when learning is managed by your learners and employees. M-learning, also called micro-learning, empowers employees to pick suitable times to learn, and gives them…

How Millennials Can Manage An Aging Workforce

Google “managing millennials” and you get millions of results. Google “millennial managers” and fewer than 10,000 results show up. As James Lundquist, director of talent development at PRADCO, told a Cleveland DisruptHR audience, “There’s a lot of people out there talking about how to manage millennials, but nobody seems to be talking about…

When Good Goals Go Bad

Setting expectations for employees is the most critical step in any performance management process. A great article by Leigh Anthony describes how this fundamental step provides focus, increases motivation, helps employees to prioritize their responsibilities and offers measurability. Overall, it sets the stage. Without goals, employees are flying blind, causing a loss in…

Invest In Your Best Sourcers

Managing a team of any size, you have a finite amount of time. You keep investing your time and energy to get the new person up and running, or another person out of a performance management plan. While doing so, your best team member submits her two-week notice. Why? Because she felt undervalued…

How Strong is Your Cultural Glue?

Culture is front and center for leaders who want to increase performance and strategic alignment in 2017. “Culture is the X-factor,” said Noah Rabinowitz, senior partner and global head of Hay Group’s Leadership Development Practice. “It’s the invisible glue that holds an organization together and ultimately makes the difference between whether an organization…

We Are All Tech Newbies, So Train For It

In Kevin Kelly’s book The Inevitable, he observes that we’ve hit an era where we are forever technology ‘newbies’ (i.e. an inexperienced user). You’d like to master your smartphone or PC, but apps and operating systems update so frequently that you never know when a feature will be added, removed, or changed. You…

Ahead For HR: Everything Is Changing This Year

Note: This is part two of two parts. Find the first part here. The new year is upon us, and it’s shaping up to be an even wilder ride than its predecessor. What’s on the horizon, and how can HR and L&D leaders guide first-level managers (often, they’re the newest and most vulnerable…

The Future of L&D Is More Different Than You Think

Every year, the Deloitte Human Capital Trends report is a treasure trove of insight into organization behavior and opportunities for success. You can go back to it multiple times and get something new each time. This is true for the 2016 report as it was for previous reports. I was re-reading the chapter…

Competency Modeling Is As Dated As A Jeans Jacket

What do competency models and jean jackets have in common? They both belong in the nineties, says Christy Panico. She’s assessment manager at Pinsight, a Colorado company that provides online job simulations. In her presentation at DisruptHr Denver in 2015, she challenged the use of competency models as “static and inflexible.” “Does your…