Performance & Personality

5 Ways to Check References to Avoid Toxic Employees

Have you ever attempted to check references before hiring, and run into a brick wall with the former employer giving you only name, title, and date of employment? If so, that’s understandable because they fear lawsuits. On the other hand, the former employer may give a glowing reference. And only later you find…

Why HR Can’t Lead Cultural Change

Edgar Schein and the subject of organizational culture are forever linked due to his pioneering efforts in the field. His hallmark book, Organizational Culture and Leadership, has been a resource for more than 30 years. Ed shared insights from its recently released  fifth edition during an interview at the Human Synergistics Ultimate Culture…

When Everyone is ‘Above Average’ No One Is

Note: This is the last of three articles dealing with managing performance and compensation in the post-ratings organization. Monday’s article discussed the broad issues raised when ratings are eliminated. Tuesday’s article presented the case for ratings. ———— Perhaps you have heard the following sentence described in a conversation about performance management, ratings, and…

How Innovations Revolutionize Talent Acquisition

This past week I had the opportunity to attend the Spring SourceCon event in Anaheim, CA. It was chock full of ideas, information, and enthusiasm. One of the highlights of the trip for me was a presentation by Kerstin Wagner. Wagner is the Head of Talent Acquisition for Deutsche Bahn. The theme of…

You Are Rating Employees Even When You Say You’re Not

Note: This is the second of three articles dealing with managing performance and compensation in the post-ratings organization. Monday’s article discussed the broad issues raised when ratings are eliminated. Wednesday, the final article discusses ratings distribution. ———— Often, when bonuses or long-term incentives are distributed, complaints about “budget bottlenecks” can be observed. In…

What Do You Do After Ending Performance Ratings?

Note: This is the first of three articles dealing with managing performance and compensation in the post-ratings organization. The second article on bonus and comp distribution will post Tuesday. The third discusses calibration formulas. ———— Many early-adopter organizations who jumped aboard the train to abolish employee performance ratings are finding themselves on a…

Gamification Is Changing Assessments For the Better

Even for successful candidates, the recruitment process can be a dizzying rollercoaster ride. There’s the high of that first call with the recruiter — and the realization that, hey, this job might be ‘the one.’ And then there’s the frustration of slogging through hour-long assessments that make you second guess every professional decision…

HR Can Build Trust By Doing Nothing

At a meeting last fall of the Raleigh-Durham DisruptHR Erin Mille was talking about trust. Now why would an HR person spend her 5 minutes on the stage urging other HR professional to build trust, sometimes by doing nothing? “Brazen trust is built through inaction,” she says early on. And then later, “High…

A Strategic Plan Without a Talent Strategy Isn’t a Plan

“So what happens if I create strategy and ‘ignore’ the talent side since we have never paired the two together?” As a senior faculty member for the Human Capital Institute, I was leading a two-day strategic workforce planning session recently in Singapore when that question was posed to me. I stopped in my tracks…

Your Guide to the More Popular Pre-Hire Assessments

Personality tests are a growing industry. Though recruiters have differing opinions on personality tests as an indicator of  fit, according to a 2011 report, the use of personality assessments was then increasing by as much as 20% per year. Part of the reason pre-employment personality tests are on the rise is because of…

There’s More to People Than Being An “Owl”

I just saw a “game” on Facebook that got my attention.  It said, Each of us possesses different types of personality that fall in the certain category. There are basically four types of people in this world. You can only fit into one of these four personalities; which one is it? The call…

Advice for Millennials Managing a Multigenerational Team

Much has been written about millennial workers — what they want and how management can provide it, but what about millennial leaders? How will millennials manage a multigenerational staff? There’s not much data on this. As I searched and picked through what little I could find, I came across a human resources video…

What Uber Has to Teach Us About Company Culture

It’s been a challenging few weeks for Uber to say the least. Uber is receiving criticism and close internal and public scrutiny after a former engineer, Susan Fowler, recounted her negative experience working at Uber. To make matters worse, just last week an Uber driver released a dashcam video of a hostile exchange with…

The Case For Junking 9 Box Assessments

The “9 box” is one of the most popular assessment methods in talent management. I first encountered the 9 box in the 1990s when it was a key part of GE’s highly influential Session C performance management method. Since then I have seen 9 boxes used by many organizations with varying degrees of…