Performance & Personality

We Can Do Better, But Will We?

I heard a great story last fall at the Talent Connect conference. Joan goes to visit her friend Marcus to catch up on life. While sitting on the back patio, Joan notices that Marcus’ dog whimpers quietly every couple of minutes. After the third whimper, Joan asks Marcus what’s the matter with the…

On the Four Stages of Workforce Analytics, Where Are You?

When it comes to your HR projects list this year, put workforce analytics first. The talent management industry has been discussing workforce analytics for years, but 2016 witnessed some of the biggest leaps toward true big data capabilities. Organizations are moving from the simplest stages of workforce data analysis—”descriptive and diagnostic” analytics —…

Feedback By Tech Or Face-to-Face?

A common concern raised by HR and managers when they begin using a feedback tool is what kind of impact it will have on face-to-face feedback. Will it actually disrupt communication flows in the office, rather than improve them? As with all new technology, the benefits can be significant when integrated in a…

Here’s What’s Keeping You Up At Night

From concerns about how to motivate employees to meet company goals to worries over how to gain a “big picture” of company talent through data and analytics, a host of work-related issues haunted HR professionals in 2016, according to SilkRoad’s latest “What Keeps HR Up At Night?” report. Each year, SilkRoad aims to…

Feedback From A to Z

It’s no secret that feedback is a hugely important in the workplace. Giving and receiving useful feedback is a key part of both personal and organizational development. It impacts individual growth and allows people to work on self-improvement, whilst also pushing people towards organizational goals. We’ve put together a handy overview: all you…

When Good Goals Go Bad

Setting expectations for employees is the most critical step in any performance management process. A great article by Leigh Anthony describes how this fundamental step provides focus, increases motivation, helps employees to prioritize their responsibilities and offers measurability. Overall, it sets the stage. Without goals, employees are flying blind, causing a loss in…

This Company Lives Its Culture

The articles and expertise found here on TLNT, on Culture University and Constructive Culture provide a fantastic foundation for a leader to learn how a purposeful, positive, productive culture operates. From making values as important as results to creating an organizational constitution to evaluating climate and relationships — that critical information is readily available. The…

Technology is Turning Reference Checks Into Assessments

One of the biggest challenges of recruiting is quality of information. We all know that resumes tell us relatively little and doing structured interviews is expensive. As I discussed in “Using References as a Screening Tool,” technology has given the old sport of reference checking a new life. Ray Bixler, CEO of SkillSurvey,…

What’s Wrong With Perfectionism?

During a recent coaching call with a corporate executive, I asked about her planning and organizational skills. She responded, “My skills are fine but never quite good enough.” When I asked about her people-development initiatives, she replied, “I can always do better in that area.” Finally, I asked about her communication skills. “That…

How to Handle a Know-It-All To Get What You Need

Know-it-alls walk the halls at every level — from the basement to the executive floor. It’s not their title or expertise that’s the problem. Most everyone welcomes helpful information or experience when solving a problem or seeking innovative ideas. The know-it-all label comes from a person’s communication style and attitude — that is,…

5 Talent Management Trends That Are Changing HR

The new year brings new goals, new challenges and new trends in the still-evolving field of talent management. We describe below 5 talent management trends for 2017 based on insights from HR leaders globally, our NTMN research, experiences at our clients and discussions at the Talent Management Institute. In no particular order, we…

Managing Up: How to Bring Up a Difficult Issue With Your Boss

Note: This is a classic TLNT post on bringing up a touchy subject with your boss. During a coaching session, Whitney, a mid-level manager, told me that she wished her boss Liam had handled the situation differently. The “situation” was Liam not addressing Whitney’s counterproductive management style until Whitney did something that almost…

Here’s What Happened When Deloitte Dumped the Annual Review

This professional services organization tackles the burdensome problem of performance reviews with a program that provides more frequent opportunities to check in — with more effective results. Performance reviews are supposed to help employees stay on track, but at many companies they turn into a huge, time-consuming headache full of paperwork and tedious…

Why Your Organization’s Purpose is Important to Your Culture

Purpose. It’s a trending topic for businesses today. A quick Google search of the phrase “company + purpose” produces a whopping 700 million results. Harvard Business Review has published more than two dozen articles on the subject last year alone. And leaders across the country – and the world – are paying attention; working to…

Is Your HR Technology Controlling or Enabling?

HR processes can be divided into two categories. The most traditional are “control” processes used to ensure employees are working in a way that supports the goals of the company. Things like time tracking, organizational hierarchies, certification tests, and annual performance reviews tend to fall into this category. These can be contrasted with “enablement”…

What Candy Crush Taught Me About Being a Good Manager

Business lessons can sneak up in the oddest of places. Even viral online games can give us insight into important organizational processes. I’m not afraid to admit it; I’ve been playing Candy Crush Saga off and on for a few months. For those unfamiliar, it is a highly addictive game where you work…