Candidate Experience

We’re Exploring Whether Technology Can Provide a Better Candidate Experience

We revealed how we launched our new EVP in 2016. The message: Bring Everything You Are. Become Everything You Want.  To help us know “everything you are” and ensure you “become everything you want,” we needed a supporting vehicle. One such vehicle is assessments — they help us understand our potential talent and…

Here’s an Explanation of a Workflow to Keep in Touch With a Passive Candidate

In digital recruitment, behavior matters more than you ever thought Have you identified your personas, segmented your database, and set up the campaign goals? Great. It’s time to build up a winning workflow that will nurture your audience. At the same time, it will provide you with a deeper insight in how your…

Hiring Wisdom: What Do You Really Know About Your Hiring?

Do you know: Why the applicant accepted or turned down your job offer? How the applicants feel about your hiring system and interview process? How many of the applicants who turned you down took another offer from someone else and why? If you don’t know, how are you ever going to improve your results? To get…

What the #$##@ Is Human-centered Design and Why Should Anyone in Recruiting Care?

Jill inherited a recruiting function in a large company with operations in numerous locations across the world, although her primary concern was for the operations within her country. With more than 10 locations, some in remote areas, recruiting had always been a struggle. Attracting qualified people, especially at the salaries they were able to…

Add a Chatbot — and Take ‘The Human’ Out of Answering Recruiting Questions

If you think that we are years off before robots will play a major role in recruiting, rethink that notion. Despite all the recent coverage on the broad future potential of chatbots in recruiting, you might not be aware of the fact that “chatbots” (automated conversation agents) have been successfully used for over…

5 Tips to Keep Your Candidates From Leaving You

Today’s recruiters are under constant pressure to improve and expand the ways they engage candidates. The services you offer have become commodities, and to stand out among the competition, you’re forced to differentiate with customer experience. While it is necessary to reach out to your candidates with job opportunities, also create interpersonal relationships…

Hiring Wisdom: Think Again If You Aren’t Trying to Impress Candidates

If you don’t think it’s important for you to favorably impress job applicants and make sure they have a positive experience — whether you hire them or not — think again. In 2014, there were 6.2 unemployed people for every job opening. At the end of 2015, that number was dramatically lower: 1.6 per…

5 Ways to Keep Your Runners-Up in the Running For Future Jobs

The hiring process is often harder than you think — and not always for the reasons you expected. Many times you interview one great candidate after another. And the truth is, you can’t hire them all. However, you can hire the one that got away once the right opportunity presents itself. When a…

Do You Know What Your Candidates Are Thinking?

It’s here! The 2015 Talent Board North American Candidate Experience Research Report was published a couple of weeks ago. And if you have any interest at all in the relationship between the experience your employment candidates in the application process and your ability to actually hire the right talent, this report is a…