Elaine Orler

About the Author

Elaine Orler is president and founder of the Talent Function Group and chairman of The Talent Board, founding organization of the Candidate Experience Awards. Involved in developing and implementing HR solutions since 1993, she has worked with countless clients on dozens of global talent acquisition and management implementations to help them embrace new technologies aimed at improving internal processes and the candidate experience, a topic on which she’s regularly quoted in The Wall Street Journal. Contact her at Elaine.orler@talentfunction.com.

Stop Hanging Up! Why the Candidate Experience Really DOES Matter

I had to make one of those dreaded calls to customer service. All attempts to solve the problem online were blocked, so I dialed the number – which was not easy to find in the first place – knowing that I’d be greeted by an automated system. Knowing this triggered my fight or…

Definition by Elimination: Deconstructing the Candidate Experience

Last year, I took in a presentation led by the head of talent acquisition at one of America’s largest spirits and wine companies. In the presentation, we were guided through the speaker’s experiences transforming the company’s global recruiting organization to place greater emphasis on improving the candidate experience. He traveled around the world, visiting…