• Scott Span

    I like the mention of focus on process. Though we do include embracing technology on out list of Top 10 Ways to Engage GenY Employees: http://goo.gl/gZCX0 other factors contribute as well… one thing a Boomer colleague of mine reminded me of when we were speaking on a conference panel on the topic of cross generational engagement, not all Boomers are afraid of technology and not all don’t want to learn no embrace technology – the younger workforce needs the patience to teach them. Thus, though I think it important to have the policies and procedures in place to attract and retain this demographic, it is also important to have a culture of cross communication and learning.