HR Management

Why We’re So Afraid Of Feedback

Why We’re So Afraid Of Feedback

Mary considers herself to be a good manager. Whenever one of her employee’s is struggling with an assignment she swoops in to help them put things into order and give pointers. Her company is now introducing a new 360-degree performance management system based on continuous feedback and, as a manager, she’s been encouraged…

HR’s Role In Technology Disruption

disruptive technology

It’s a modern business reality that if you’re not the disruptor, you’re at risk to be disrupted. The last thing any company wants is to replicate the demise of the once-venerable Blockbuster at the hands of Netflix’s subscription entertainment business model. The good news is that HR (or employee experience) departments have a role to…

Are You Wasting Your Talent?

a bronx tale

Chazz Palminteri wrote the wonderful screenplay, a favorite of mine, A Bronx Tale. The film is set in the 1960s and chronicles several life events of a young boy, Cologero, who is faced with the choice of listening to the advice his bus driver father, Lorenzo, or following in the footsteps of the neighborhood gangster, Sonny. Throughout the…

Hiring Wisdom: Why Look For Experience?

Hiring Wisdom: Why Look For Experience?

Skim through online job ads and you’ll find about 95% of them have one word in common: “Starting wages based on experience…” “Looking for experienced, energetic servers and kitchen staff…” “We are currently seeking an experienced office assistant…” Why is it that experience is so often our No. 1 criteria? Because we assume…

What Piloting a Pig Roast Party Can Teach Leaders

flying pigs

One of the lessons I learned early in my career was the value of piloting ideas and new processes. Just saying the words “Let’s try a pilot” seemed to open minds to new ideas and provide reassurance that complex plans could be executed more effectively. Following a Christmas trip to Ecuador, my son…

No Performance Ratings? Or Is It Just HR Doublespeak?

dilbert-performance-review~87912

Rating performance involves placing employees in different categories based on their perceived value to the organization. If your company believes that not everyone performs at the same level, and that employees who contribute more to the company should be rewarded with greater resources and opportunities, then your company rates employee performance in some…