HR Insights

The HR Bots Are Coming! Will You Be Ready?


The robot revolution has arrived. With major companies Facebook, Google, Microsoft, and Yahoo all launching some version of a chatbot or virtual assistant in the coming months, the tide is quickly turning toward a more automated future. And as various companies connect these tools internally to their data collection systems, it is a…

Why We Need to Invest in Succession Planning for HR

Succession Planning road ahead

Let’s face it: HR is a service department. We serve people at all levels through everything we do. We are the ones who partner with business leaders to ensure the right people get hired, developed, paid and are motivated to perform. We make sure our practices are in compliance with labor laws and…

Don’t Start Crunching Numbers Until You Know What Numbers to Crunch

Analytics reflection

I was helping a manager with the company’s analytics; the problem was framed as “falling engagement in front-line staff.” Now that is a good start because at this organization the link between the measure of employee engagement and customer satisfaction is well established, making this a business problem, not just an HR one….

What Great CHROs Know That Makes Them Great

leadership balloons

Let’s set aside the obvious: Know the business. Build a great team. Cultivate relationships and respect with others on the leadership team. Understand the full HR suite of services. All true. But, there is more to the story. In our work, we have the opportunity to see many great Chief Human Resource Officers (CHROs) and…

Why You Should Consider the “High Commitments” Over High Potentials

high potentials

Within progressive organizations, high-potential (HIPO) employees have been the mainstay of many talent management and succession planning system. Their elevated status from the general workforce often is seen as an affirmation of the qualities needed to fill critical leadership positions in the organizational hierarchy. However, such talent segmentation is also, often thecause of…

How Culture and Values Fit Into the Onboarding Experience

New employee welcome onboarding

The moment your new hire walks through the door can be intense for all members of your workplace. This is especially true in the world of a startup, where passion and hard work will keep the company afloat among a competitive and fast-paced market. The individual wouldn’t have been hired if their qualifications…