Great People Practices Every Business Can Borrow from Pixar


We’ve all heard about the enviable amenities provided to employees at companies like Pixar. Among my own clients, I’ve heard sighs from leaders who lament a lack of resources for such luxuries. But an organization doesn’t need to be a multi-billion dollar company in a creative industry to leverage the best practices modeled…


The Transparency Advantage: Informed Employees are Engaged Employees


It’s astounding how often it happens. You’re in a conversation with a sales person, service representative, or an associate of an organization and you ask a question or make a passing comment about something that’s happened within their company — something interesting that made the headlines or the evening news — and they look at…

Want to Achieve Your Goals? Start By Wiping the Slate Clean

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At one time or another, most of us have struggled to complete a task we know we should. We often fall short of our goals, not because they’re unattainable, but because we failed to exert the effort required. Katherine Milkman is determined to help us do better next time. The Associate Professor at…

Maybe Amazon’s New World of Work Isn’t Right For Someone Like Me


“Nearly every person I worked with, I saw cry at their desk,” said former Amazon employee Bo Olson, who worked in book marketing. Or, they very wisely chose to leave Amazon.” Explanations like “we’re not totally sure” or “I’ll get back to you” are not acceptable, many employees said. Some managers sometimes dismissed…

The Importance of Connecting Culture to What Drives Business Success


Culture is not about being cool or even being a “best place to work.” It’s about being more successful. Period. So while a lot of organizations may spend time trying to find the right balance of happy hours or break-room perks to try to bolster their culture and employee engagement scores, the companies…

How Smart Leaders Can Arrive at Really Dumb Decisions


Ever find yourself in an organization or on a team that’s struggling because of a leader’s poor decision? You sit back and reflect on the leader personally and wonder why a savvy, experienced, and ordinarily capable person could make such a dumb decision — one that wrecks a project or destroys the morale…


Employee Happiness Is Good, But It Doesn’t Ensure Employee Satisfaction


Company culture is like parenting. Parents want their kids to be happy. But if that fleeting happiness is the only goal, more important things are bypassed. You can give your kids $50 every time they go out with their friends. You can ignore it when they sneak out of the house at 2…

The 3 Ways That Co-Workers Waste Everyone Else’s Time

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“Much talking is the cause of danger. Silence is the means of avoiding misfortune. The talkative parrot is shut up in a cage. Other birds, without speech, fly freely about.“ — Sakya Pandita, 13th century Tibetan spiritual leader The gift of language is something like being your own boss, in that the good…

The Five Secrets of High-Performance Teams

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“When a team outgrows individual performance and learns team confidence, excellence becomes a reality.” — Joe Paterno, longtime Penn State football coach In business, we both expect and encourage teamwork. Teams understand the importance of working together on goals that align with organizational goals that move the whole organization forward. Most people make serious…