Yves Lermusi

About the Author

Yves Lermusi (aka Lermusiaux) is CEO & founder of Checkster (www.checkster.com). Checkster is a new Career and Talent Checkup tool.

The Quest for Quality of Hire

About a month ago, I was at ERE and a session caught my attention: “A Framework for Improving and Measuring Quality of Hire.” I was delighted. Would talent management be ready for it? Would this be the turning point for the profession? My skepticism has been high; over 10 years ago I wrote…

The Interview Debrief Trap

If you want a job at Google or McKinsey, you’ll have to go through a rigorous process. This process often includes as many as 10 interviews, and requires one to provide six or more references. The intention is good, for we all know that the more feedback one can gain on a candidate,…

Staffing Quality in One Question

For years now, we have been looking at the economics of talent management and specifically written on the importance of quality in the talent acquisition process. We have looked at the return on staffing, and our quality of hire report has been well read. But often people come back to us and ask…

Quality of Hire: The Next Quality Program

Process improvement philosophies define quality as that which meets the customer’s requirements. Six Sigma, for instance, uses a concept of reducing defects as a way to detail the customer requirements. To measure the quality of a process is to measure the output of the process for conformity to the customer’s requirements. In the…

Corporate Staffing: It’s a Risky Business

Staffing professionals are faced with risk daily. Risk comes from a variety of sources, and can be a strong motivator. What are some of the specific risks facing a staffing professional, and what steps can be taken to mitigate those risks? EEOC Risk The most directly identifiable risk is from potential legal liability….

From Workforce Planning to Workforce Logistics

Workforce planning is a popular topic of discussion, especially when an improving economy drives changes in corporate staffing needs. Although workforce planning is simple in concept, rapidly changing market conditions and the complexities inherent in large and global organizations may make it unrealistic to accomplish. In workforce planning, an organization conducts a systematic…

Metrics in Centralized and Decentralized Staffing Functions

The centralization of a staffing model is defined as the extent to which management has direct control over the staffing function. In a highly centralized staffing function, management may exercise control over strategy, resources, budget, and process. In a decentralized staffing function, responsibility for the recruiting process is managed locally, with strategies and…

Characteristics of a Good Metric

As a speaker and attendee at the recent SHRM conference in Orlando, I detected three current major areas of interest in the field of staffing management. One area of focus among staffing professionals is background checking, a staffing process step that has taken on even greater significance in light of recent security and…