Terry Petra

About the Author

Recipient of the Harold B. Nelson Award, Terry Petra is one of our industry's leading trainers and consultants. He has successfully conducted in-house programs for hundreds of search, placement, temporary staffing firms and industry groups across the U.S., Canada, Mexico, Australia, New Zealand, Russia, England, and South Africa. To learn more about his training products and services, including PETRA ON CALL, and BUSINESS VALUATION, visit www.tpetra.com. Terry can be reached at (651) 738-8561 or email him at Terry@tpetra.com.

The Best Advice I Ever Got

Frequently, while conducting training programs or during my in-house consulting work, I am asked to offer the best advice I can on how to be successful in this business. For 40 years I have offered the same advice;  advice someone else gave me when I was a rookie consultant. What my mentor provided…

With A Performance Contract They Fire Themselves

For managers, there is one thing worse than hiring the wrong person and that is to keep that individual employed with their agency long after the collective experience dictates they should be terminated. Yet, in almost every case, managers will admit they have difficulty with making termination decisions. From my many years of…

Hiring Right Summary: Keys to Recruiting, Training and Retaining Top Agency Performers

hiring right 7

Note: This is the seventh and final article in a series on decreasing turnover and increasing profits. In the previous articles Terry discussed turnover  (High Turnover Is NOT Just Part of the Business), who to hire (What It Takes to Attract and Hire Recruiting Winners), setting expectations (Your Onboarding Should Not Be Like A Box…

Performance Base Your Training For Early Success

Note: This is the fifth article in a series on decreasing turnover and increasing profits. In the previous four articles Terry discussed turnover  (High Turnover Is NOT Just Part of the Business), who to hire (What It Takes to Attract and Hire Recruiting Winners), setting expectations,  training (Your Onboarding Should Not Be Like A Box…

When You Set Standards and Manage to Them, Everyone Knows Where They Stand

hiring right 4

Note: This is the fourth article in a series on decreasing turnover and increasing profits. In the previous three articles Terry discussed turnover  (High Turnover Is NOT Just Part of the Business), who to hire (What It Takes to Attract and Hire Recruiting Winners), and setting expectations and training (Your Onboarding Should Not Be…