Stephen Balzac

About the Author

Stephen Balzac is an expert on leadership and organizational development. A consultant, author, and professional speaker, he is president of 7 Steps Ahead, an organizational development firm focused on helping businesses get unstuck. He is the author of “The 36-Hour Course in Organizational Development,” published by McGraw-Hill, and a contributing author to volume one of “Ethics and Game Design: Teaching Values Through Play.” Steve's latest book, "Organizational Psychology for Managers," will be published by Springer in late 2013. For more information, or to sign up for Steve’s monthly newsletter, visit 7stepsahead.com. You can also contact him at 978-298-5189 or steve@7stepsahead.com.

The Paradox of the Quest for Hiring Perfection

The trap of looking for the perfect candidate manifests in a few different ways. The first manifestation is something I refer to as the Godot Effect, based on Estragon’s line in Waiting for Godot: “Personally, I wouldn’t even know him if I saw him.” All too often, a prospective hire becomes the repository…

The Destroyer of Cultures

“You have to haggle!” Fans of Monty Python’s Life of Brian might recall the haggling scene: desperate to escape from pursuing Roman soldiers, Brian attempts to buy something to use as a disguise. The merchant, however, won’t simply sell it to him; instead the man insists that Brian haggle, forcing Brian to bargain…

Recruit Confidently

Recently, I heard a hiring manager comment that she would “Prefer not to hire anyone at all.” Her company is growing. They are actively looking for people. At the same time, this manager who has been tasked with building up her team is openly telling candidates that if she has her way, not…

7 Things You Should Communicate

It’s not enough to say that if you want to keep the best people when the economy improves, you just need to communicate more. It matters what you say and how and when you say it. Communication occurs in the context that you’ve created over time, and how your communications will be received…

The Godot Effect

Personally, I wouldn’t even know him if I saw him.  —Estragon, Waiting for Godot Some years ago I was sitting in a product design meeting. The discussion kept circling around some particularly knotty issues that no one in the room actually knew much about. In one sense, this wasn’t a serious problem given…

We Multitask Here

The Northern Lights have seen strange sights, But the queerest they ever did see … — The Cremation of Sam McGee While they may not quite compare to the sight spoken of by the nameless narrator of Robert Service’s famous poem, nonetheless some of the tales I’ve heard lately of interviews certainly give…