Scott Span

About the Author

Scott Span, MSOD, is CEO & Lead Consultant of Tolero Solutions , an organizational improvement and strategy firm. He helps clients in facilitating sustainable growth by connecting and maximizing people --> performance --> profit™, developing people and creating organizations that are more responsive, productive and profitable. You can follow him on Twitter, or contact him via email at scott.span@tolerosolutions.com.

How Frequent Turnover in Top Leadership Can Turn an Organization Toxic

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A few months ago Amtrak faced the worst train accident to ever hit the northeast corridor. Though still under NTSB investigation – it is likely that no one single issue caused the crash. It was a sequence of events that lead to the Amtrak disaster, and not all of them occurred onboard the…

5 Hard Truths About Leadership That You Never Stop Learning

Illustration by istockphoto.comIllustration by istockphoto.com

Editor’s Note: Readers sometimes ask about past TLNT articles, so every Friday we republish a Classic TLNT post. As an Organizational Development and Leadership practitioner, I often find myself having conversations about leadership – what it is and what it isn’t – and how to be a good leader. It’s time for some truths. So what…

Why Target Canada Failed (Hint: It Was Culture – and Management)

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In case you didn’t hear about it, Target recently announced they’ll be ceasing operations in Canada. What looked good on paper turned into a multi-year, multi-billion dollar loss. This begs the question – just why did Target Canada fail? Look no further than the feedback from Target Canada employees (and customers). Employees make…

Good Boss, Bad Boss, How to Be the Right Kind of Boss

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Editor’s Note: Readers frequently ask about past TLNT articles, so every Friday, we republish a Classic TLNT post. Are you a good boss, or a bad boss? Sounds a little bit like The Wizard of Oz, we know. Similar to that classic story, what type of boss you are can determine if your people respond to you…

5 Hard Truths About Leadership That You Never Stop Learning

Illustration by istockphoto.comIllustration by istockphoto.com

Editor’s Note: It’s a TLNT holiday tradition to count down the most popular posts of the year. This is No. 12. Our regular content will return on Monday. Happy 2015! As an Organizational Development and Leadership practitioner, I often find myself having conversations about leadership – what it is and what it isn’t – and how to be a good…

Do You Know How Responsive Your Organization Really Is?

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What Darwin said about species also applies to business. In today’s overly competitive and ever-changing business environment, only the strong survive. It’s true. Anyone and everyone is online selling stuff, and to be successful you’ve got to be innovative, adaptable, and responsive. So, what happens when things don’t go as planned? (Because they…

How to Handle a Miscommunicating Manager – Even If It’s You

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Communication. It’s the key to any successful relationship, whether personal or professional. Our communication style – how we communicate – has an impact on our success. The ability to clearly communicate expectations and flex your communication style so that you are understood by others is a skill, and one which many don’t (or…