Mel Kleiman

About the Author

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at

Hiring Wisdom: Is What You Heard What the Job Candidate Really Meant?

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“I know you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.” ? author Robert McCloskey You wrap up your interview of a promising job applicant and feel you now have a good understanding of the capacities, attitudes, personality traits,…

Hiring Wisdom: Be Careful When You Set Employee Expectations

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I’m a longtime advocate of how important it is for employers to tell the absolute truth in the hiring process. When you tell promising applicants the difficult or unpleasant parts of the job up front, the person can opt out and save you a lot of money now, instead of costing you a…

Hiring Wisdom: Can You Focus on What Is Important, But Not Urgent?

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It’s probable you have a list of (or at least know) the reasons why your customers buy from you. It’s also probable you don’t have the same sort of list of why anyone should want to work for you. Problem is, if you don’t know why anyone should want to work for you,…

Hiring Wisdom: Who Designed Your Hiring System?


I was appalled when I reviewed a new client’s hiring system. It turns out that it was designed by their legal department. While it went to extremes to ensure no illegal questions were asked, not one thing about it helped its users make good hiring decisions. The upshot, of course, is that while…