Mel Kleiman

About the Author

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at mkleiman@humetrics.com.

6 Steps to Building a Winning Team

(Based on a recent article written by Pat DiDomenico for Business Management Daily.) Put your players in the right positions, but don’t be afraid to shift them around. Play to your employees’ strengths, but recognize that shaking up the status quo and giving employees opportunities to shine in different capacities can yield big…

Responsible Or Accountable: Does It Matter?

Although they are often used interchangeably, there is an important difference between responsibility and accountability. Responsibility is something you are given or that you assume. For example, while your employment makes you responsible for getting your job done, parents assume responsibility for the care of their children. Accountability, however, is an attitude. People who…

One Interview Question Is More Important Than a Resume?

I recently read an article entitled: “85% Believe an Insightful Interview Question Is More Important Than the Application or Resume.” Sounds reasonable enough on the surface, but the suggested interview questions that followed were so commonplace that any prepared jobseeker would have canned answers at the ready, while others were worded so ineptly that they clearly spelled out the answer…

Hiring Wisdom: What Do You Really Know About Your Hiring?

Do you know: Why the applicant accepted or turned down your job offer? How the applicants feel about your hiring system and interview process? How many of the applicants who turned you down took another offer from someone else and why? If you don’t know, how are you ever going to improve your results? To get…

Hiring Wisdom: Which Type of Manager Are You?

Studies show there are essentially two types of managers (and companies) — those that are accounting-focused and those that are marketing-focused. Accounting-minded managers focus primarily on reducing costs and overhead. This approach appears to make/save money in the short run, but actually has the potential to lose customers over the long-term which causes…