David Lee

About the Author

David Lee is the founder and principal of HumanNature@work and the creator of Stories That Change. He's an internationally recognized authority on organizational and managerial practices that optimize employee performance, morale, and engagement. He is also the author of "Managing Employee Stress and Safety," as well over 60 articles and book chapters. You can download more of his articles at HumanNature@work, contact him at david@humannatureatwork.com, or follow him on Twitter at http://twitter.com/humannaturework.

How to Keep Innovation From Getting Crushed in Your Workplace

Innovation

A couple of years ago, I read a news story about a rare rabbit that was accidently crushed while being filmed at a German zoo. During the filming of this rare rabbit, the cameraman, so focused on his job, stepped backwards and crushed the little fellow. The cameraman was so caught up in…

Why You Need to Customize Your Employee Experiences

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Is your organization skilled at creating a customized employee experience? Are your managers skilled at tailoring their management approach and communication style to address each employee’s unique engagement “recipe”? If you want your organization to have a chance in the talent war and survive in the marketplace of the future, your answer to…

3 Engagement-Enhancing Conversations Every Manager Should Have

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In Three Critical Conversations That Boost Employee Engagement, we described three types of conversations that provide managers with valuable information about how to bring out the best in each employee. But, there are more conversations you need to have: The Expectations Conversation; The Aspirations Conversation; and,  The Preferences Conversation.

How Bullies and Barbarians Can Ruin Your Workplace Culture

Bad Behavior in the office

A friend and I were sharing “speaker war stories” recently, prompted by his jaw-dropping experience earlier that week. Here’s what happened… Just as my friend was about to start his presentation, an audience member took a call on his cell phone. He didn’t just take the call, though. He vamped for the audience,…

The Challenge of Dealing with Difficult People and Difficult Conversations

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Often when working with groups or coaching individuals on how to engage people in constructive conversations around difficult issues, I’ll have someone say “Why do I have to be the one to do all the work? They’re the ones with the problem.” They then go on to explain how the other person is…

The Power of Feedback in Improving Employee Performance

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I’ve got a cool story for you about the power of sharing feedback — both positive and negative. A while back, I wrote a letter to the president of my credit union (let’s call her Sarah). I wanted to let her know about a teller who was consistently cold and impersonal. Whether she…