David Lee

About the Author

David Lee is the founder and principal of HumanNature@work and the creator of Stories That Change. He's an internationally recognized authority on organizational and managerial practices that optimize employee performance, morale, and engagement. He is also the author of "Managing Employee Stress and Safety," as well over 60 articles and book chapters. You can download more of his articles at HumanNature@work, contact him at david@humannatureatwork.com, or follow him on Twitter at http://twitter.com/humannaturework.

How One Company Lost An “A” Player and What You Can Do to Avoid It

When Courtney told her manager she was leaving, every senior leader she had worked with in the company pulled her into their office asking what it would take to change her mind. One even said she could “write her own ticket” and he would make it happen. The only ticket Courtney wanted, though,…

How a Seasoned Manager Skillfully Deals With a Disgruntled Employee

Supervisor boss

It’s 8 pm on a Wednesday and Mike Royer, one of the managing principals of Berry Talbot Royer, an accounting firm, receives a text from an employee, who we will call Tiffany. She wants to know if she can take Friday off. He’s a bit surprised to receive the request at this time…

The Ultimate Workplace Power? When Managers Decide to Apologize

Sorry apology

“They weren’t quite sure what to do with it.” Cheryl chuckled after telling me what happened with her team. The “it” her team wasn’t quite sure how to deal with was Cheryl telling them she recognized she handled a situation poorly the previous day. “I told them what I had done wrong, what…

Selling Your Employer Brand: The Power You Find in Stories and Sound Bites

employer branding

Does your organization have a set of stories and sound bites that your recruiters and hiring managers share with potential candidates, stories that say: “Here’s what makes us a unique and awesome place to work” Do ALL of your employees know these stories and sound bites so if they are asked at a…

15 Factors That Impact How Your Employees Respond to Change

Change

Here are 15 factors that can impact how your employees’ respond to change: 1. Control The amount of input and influence the employee has around the change, goals, processes, and outcomes. Research on stress shows that the degree of control a person has in a challenging or unpleasant situation is the No. 1…

It’s Not About The Beer When Your Workplace Has A Beer Fridge Culture

Beer

Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the year. This is No. 27 of 2015. Our regular content will return on Jan. 4, 2016. Joyeux Noël!  “Today’s workforce requires empowerment for inspiration and motivation more than money.” — Shannon Kinney, Founder and CEO of Dream Local “Everything matters” when it comes…