David Jardin

About the Author

David Jardin is a consultant with the iTM System Group where he works with leaders and teams to make talent management simple, practical, and profitable. He began his career as a CPA and has spent more than 20 years in leadership roles in talent management and organization development with global companies including Citigroup, Coopers & Lybrand, Pfizer, and Tyco Electronics. Contact him at davidjardin@mac.com.

Segmenting Your Workforce: A New Method to Help Evaluate Top Talent

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As part of their strategic planning process, companies divide customers into segments. This helps them identify and address customers’ specific needs. It allows them to focus attention and tailor resource allocation to develop each segment differently according to potential to generate more revenue, higher margins, increased satisfaction, etc. Companies should do the same…

Why You Really Need to Start Treating Talent Like Assets

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Workforce reductions result in immediate savings, but that’s just part of the overall impact. Talent is arguably the only true source of sustainable competitive advantage that a company can have. Unlike technologies, techniques and products, which competitors can copy or replace, a company’s talent is practically impossible to imitate. When it comes down…

Is Your Organization Really Just Perpetuating Mediocrity?

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Companies can get a boost in performance and results by communicating standards of acceptable performance. The best companies, the ones that stay on top, get better every day. One way they do this is by deliberately raising and enforcing standard levels of “acceptable performance.” This drives steady gains in individual and organization effectiveness. Meanwhile,…

Taking Your Organization From Bad To Great Performance Management

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Sustainable high performance doesn’t happen by accident. It requires intentionality and adequate (or better) strategy, organization design, capabilities and execution. And, like it or not, it takes solid performance management. In fact, the need for effective performance management has never been greater because work is predominantly knowledge-based and done autonomously, even remotely. Sadly,…

Are You Really Winning the War For Talent Retention?


Losing hurts – especially when it’s the other person who decides to move on. “Regretted turnover” is a metric that some companies now use to track how many employees choose on their own to leave. Turnover is costly in general, but losing top talent can also cause significant, even irreparable damage to your…

7 Actions That Drive Sustainable High Performance

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There’s always room to improve performance. These talent practices can help companies consistently meet or exceed strategic business objectives over time, a condition called sustainable high performance. Review and adapt: The alignment and integration of business strategy, organization design, and talent should be routinely reviewed and adapted as appropriate. At a minimum this…

Better Employee Feedback Equals Better Business Results

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It’s hard to get better at something if you receive feedback on your performance just once a year. — Dan Pink In 25 years of HR work, I’ve met very few executives who didn’t agree that better feedback between a manager and employee drives better employee performance, development, and engagement – and thus,…