September 19th, 2012

Hospital To Pay Nearly $1 Million To Settle Workplace Language Lawsuit

eeoc

In one of the largest language discrimination settlements ever negotiated by the EEOC, a California hospital agreed to pay almost $1 million to settle a case over its English-only policy. The Equal Employment Opportunity Commission said Delano Regional Medical Center will pay $975,000, revise its language policy, conduct anti-harassment and anti-discrimination training for…

It’s a Global Problem: The Struggle to Find (and Pay) Critical-Skill Employees

Towers Watson

We’ve been hearing a lot about the skill shortage among workers, but just in case you don’t really believe it, here’s more research that shows how big a problem this really is. According to the Towers Watson Global Talent Management and Rewards Survey of 1,605 companies globally, including 278 from the United States, nearly three-fourths…

How to Stop Doing the Stupid Stuff and Break Bad Workplace Habits

Photo illustration by istockphoto.comPhoto illustration by istockphoto.com

As a business leader, one of the things I always marveled at was how much crap creeps into a business operation over time. Processes go out of date (and become void of any usefulness) yet they remain as habits. New chaotic and reactive activities crop up in lieu of sensible process or infrastructure,…

Meaningful Workplace: How a Master Plan Creates an Employee Alliance

Photo by istockphoto.comPhoto by istockphoto.com

Seventh in a series A Meaningful Workplace is built from the company’s master plan – a strategic platform used exclusively by senior management – that defines the three core elements of ambition (purpose), feelings (values), and behavior (building a culture). This master plan drives all subsequent activities, which include:

It’s Time to Start Putting SUCCESS Back Into Succession Planning

Most HR professionals should know: the secret to succession planning is delegation. (Photo illustration by istockphoto.com)Most HR professionals should know: the secret to succession planning is delegation. (Photo illustration by istockphoto.com)

I’ve written a lot recently on the low ROI of the annual performance management process many companies have in place today, along with the idea of how providing people with continuous feedback contributes much more to their development and growth than the formalized annual process does. Continuous feedback: Good, but not enough There…

10 Things Not to Do When Interviewing (and 4 Bonus Tips)

10 Things Not to Do When Interviewing (and 4 Bonus Tips)

Below are some “don’ts” to keep in mind when interviewing, many of which relate to the most common interviewing errors. It’s from our book How to Hire and Develop Your Next Top Performer, 2nd edition: The Qualities That Make Salespeople Great, @2012, McGraw-Hill Professional; reprinted with permission of the publisher. Don’t be afraid…

SeeMore’s ‘Big Data’ Prowess Is Now Available to Small Employers

SeeMore’s ‘Big Data’ Prowess Is Now Available to Small Employers

Today, talent-focused big data comes to small business. While in France, big data comes to big employers. Both developments involve Monster’s cloud-based semantic search, SeeMore. Both are big news for the company, representing in the first instance a market push into the long tail of employers, while in the second, a broadening of…